some of our most
FAQs...

Frequently Asked Questions

When are you open?

Our office is attended from 7am to 4pm Monday to Friday. If you need to contact us outside of office hours, please use the contact us page & your enquiry will be answered the next working day.

What is an Gas Safety Certificate ?

Yes, All Plumbers and Gasfitters must be licensed to work in Perth. Our Plumbers Gasfitters and appliance repair technicians hold current Gas and Plumbing workers licences and gas servicing licences. Licence numbers and names can be checked on the EnergySafety website http://www.commerce.wa.gov.au/energysafety/licensing-search

Are You Licenced?​

Yes, All Plumbers and Gasfitters must be licensed to work in Perth. Our Plumbers Gasfitters and appliance repair technicians hold current Gas and Plumbing workers licences and gas servicing licences. Licence numbers and names can be checked on the EnergySafety website http://www.commerce.wa.gov.au/energysafety/licensing-search

Where are you located?

Our office and workshop is located in, Ballajura, WA 6066 conveniently situated between Reid Highway and Tonkin Highways

Is your work covered by warranty?

A Workmanship warranty applies to all labour. Parts are covered by the manufacturer’s warranty and repair/replacement is made at the manufacturers discretion.

What is the white substance around my shower head and taps?

The unsightly build-up is mineral deposits, calcium scale and soap scum. A tip for removal on the showerhead, take a plastic bag and pour a cup of vinegar in it. Place the bag over the showerhead and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to scrub off the deposits gently. .